GOOD HEALTH AND WELL-BEING

Working from excellence to improve the health and well-being of our people and society

Quality in the provision of services and an offer on high-level spaces and technology

Maintain quality standards in service provision and commitment to continuous
improvement.

Related actions:

  • Update quality standards as a continuous improvement tool (ISO 9001:2026 and ISO 14001:2026).
  • Attain quality certification related to animal care and use in experimentation (Association for Assessment and Accreditation of Laboratory Animal Care (AAALAC).
  • Digitalise essential activities in scientific service areas.
  • Monitor and measure customer satisfaction.
  • Optimise the accessibility, clarity and coherence of the information available to customers, with the aim of strengthening their autonomy, improving their experience and guaranteeing efficient operational communication about the PCB-UB’s services and spaces.
Community development (internal and external)

Continue to focus on social activities as a source of exchange of experiences and mutual enrichment.

Related actions:

  • Continue to incorporate new actions to revitalise the community.
  • Bring the PCB-UB’s activity to its immediate vicinity of the city.
People’s well-being and health

Continue promoting actions for the physical and mental well-being of the people in the PCB community and team.

Related actions:

  • Create new spaces for quality rest and mental time-outs.
  • Extend the greenery in rest and transit areas.
  • Actions to prevent and manage work overload and implement a digital disconnection protocol.
  • BCN Health Booster Programme (2022-2024). An initiative to accelerate young companies in the health sector with a social impact that are active in the sub-sector of biotechnology, pharmaceuticals, medical devices or health services that require the use of laboratories.
  • Fitting out of spaces to help bring the PCB community closer together and offer respite: Jardí de l’Hèlix; PCBeach; Coffee Corners.
  • Engagement with the younger community with PCBeers get-togethers.
  • Promotion of solidarity actions: PCBakers to raise funds for charities and associations.
  • Weekly dissemination of sustainability briefings through the T’interessa newsletter.
  • Periodic surveys to assess the satisfaction levels of clients based at the Park with regard to its spaces and technology. The organisation of activities to revitalise the PCB Community coordinated by the Park.
  • Annual face-to-face meetings with entity managers to outline new features and listen to concerns and needs.
  • Maintenance of quality certifications (ISO 9001) and environmental management certifications (ISO 14001).
  • Obtention of AAALAC Accreditation (Association for Assessment and Accreditation of Laboratory Animal Care) – a standard that endorses high animal welfare standards in the scientific activities of the Park’s Animal Facility.
  • The creation of news bulletins and press releases reporting on the activities of Park-based entities and their research results.
  • Making the activities Park-based entities known through multiple channels: via the website, social networks and internal newsletters. The publication and dissemination of press releases on the activities of Park-based entities, and a dedicated section in the Annual Report comprising a summary of the entities’ and research centre’s main contributions for the corresponding financial year.
  • Face-to-face activities for promoting physical and mental wellbeing, geared towards the entire Community and the PCB Team.
  • Elaboration of a health and quality of life plan to promote healthy habits aimed at the PCB Team.
  • Actions for the prevention and management of work overload, and the implementation of a digital disconnection protocol.
  • Promoting the health- and wellness- related benefits offered by the UB (UB card).